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    Shipping & Returns

    Shipping & Returns

    Shipping Policy

    At Wire Rope Australia, we make it our goal to deliver every order on time, every time. We ship out your orders in the soonest time possible. As a rule,

    1. Expected delivery dates are negotiated at the time of order.
    2. Delivery dates are communicated to you within seven (7) business days from order confirmation.
    3. Actual delivery varies depending on your location and the couriers.

    In addition,

    • Postage & Handling.¬†Local, interstate and/or international shipping cost to buyers are calculated at the time of purchase.
    • Tracking Your Orders.¬†Contact us for delivery status updates.

    Returns Policy

    Returns or exchanges are available for products that are damaged or faulty.

    • 14-day money back guarantee
    • 25% restocking fee applies on returns
    • Buyer pays for Return Shipping costs
    • Product(s) has to be in original packaging and condition